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We are here to help. For the fastest solutions and answers follow these in
order. ONLINE SUPPORT MANUAL The
Online Technical
Support Manual is a guide to the Control Panel and your web site
operations. It will show you how to get the most from your control panel
and will help you resolve most issues quickly.
TROUBLE TICKET SYSTEM If you did not find an answer
in the manual send a Trouble Ticket from your Control Panel. Please
describe the problem and how it was created step-by-step. Include
your domain name in the ticket.
EMERGENCY EMAIL ONLY If you cannot access your control panel to send a support ticket
send us an email from your personal email account (not from your domain) to
support@solusnet.com.
Please remember to include your domain name in the email and the
word EMERGENCY as the subject. |
